The Differences Between Break-Fix vs. Managed Services

Every business owner knows the frustration of unexpected system failures. According to an Orange Matter report, the average cost of unplanned downtime can be up to $9,000 per minute. That’s a staggering $540,000 per hour, or $12.96 million per day.

You can’t afford losses of that size, which is why it’s critical to have some form of IT support model in place for your business.

“The right IT service model isn’t just about solving technical problems; it’s about preventing them,” says Willis Cantey, CEO of Cantey Tech Consulting. “If you’re not already using one of the IT support models, now is the time to change that and consider your options.” 

With the debate of break fix vs. managed services heating up, it’s essential to understand which service model best aligns with your business’s needs.In this article, we’ll discuss how they function and their pros and cons to help make your decision easier.