The Top Managed IT Service Challenges to Keep Top of Mind

Businesses are becoming increasingly reliant on information technology – the market is set to crest $10 trillion in the coming decade.

“Working with the right IT provider (MSP) means avoiding common IT challenges and enhancing productivity via technology,” says Willis Cantey, CEO of Cantey Tech Consulting.

Many seek managed services providers (MSPs) to streamline operations, enhance security, and achieve scalability. However, as with any transformative journey, challenges invariably arise. Let’s look at these challenges and, more importantly, how you can avoid them while getting the most out of your MSP.

In this piece, we’ll tackle the five most common IT challenges: 

  • Security
  • Scalability
  • Cost 
  • Integration
  • Strategy

1. Alignment With Business Goals

Managed IT Services must align closely with the overall goals and objectives of the business. The challenge lies in ensuring that the outsourced services contribute to the strategic vision rather than becoming isolated components. 

Regular communication between the business and the Managed Services Provider is key to maintaining alignment, with both parties working collaboratively to drive success.

2. Scalability: Balancing Flexibility and Stability

Scalability, while a notable benefit of Managed IT Services, presents its own set of challenges. Adapting to changing business requirements without compromising stability and quality is critical. 

Ensuring that the infrastructure can seamlessly grow or retract as needed requires strategic planning, regular assessments, and a responsive Managed Services Provider capable of navigating the delicate balance between flexibility and stability.